Friends and Family Test Results

Everyone was very polite, appointment on time but most important Dr caffery is very thorough and alway very helpful explaining everything to me
Posted on: 20/08/2024

Great staff, so helpful and supportive
Posted on: 20/08/2024

The surgery is welcoming and the receptionists are helpful. I have always been either seen or had a phone appointment with a doctor within a fortnight.
Posted on: 20/08/2024

Staff were all friendly and the nurse I saw for my cervical smear test was very gentle and reassuring.
Posted on: 19/08/2024

Very professional and friendly
Posted on: 19/08/2024

This was the best smear test I’ve had, I felt informed and at ease and it was the least uncomfortable so far. Great Nurse!
Posted on: 18/08/2024

The nurse I met was very nice and very helpful and gave me all the information I needed to know
Posted on: 17/08/2024

Always had excellent service with all staff being friendly and professional
Posted on: 17/08/2024

Very helpfull friendly staff
Posted on: 17/08/2024

Because I received very good treatment from making the initial appointment to seeing the GP
Posted on: 17/08/2024

Quick friendly and efficient service. Got an appointment in a good timescale. Staff all very friendly and helpful.
Posted on: 16/08/2024

The nurse That did my Checks and bloods for pre-diabetic tests Was really helpful and nice and she told me lots Of things that I can do to prevent being diabetic she also signed me up for the clinic to teach me more and was very supportive of the fact that I have already started to change my diet and exercise Regime Which gives you a boost to carry on.
Posted on: 16/08/2024

The service is too good
Posted on: 16/08/2024

Love visiting the surgery as staff are always friendly and helpfull and appointments are useally on time.
Posted on: 16/08/2024

Very good service at reception and doctor
Posted on: 16/08/2024

Receptionist pleasant and polite, appointment on time and Dr Caffrey really lovely and helpful
Posted on: 16/08/2024

Professional, friendly, knowledgeable staff.
Posted on: 15/08/2024

Friendly, professional, high quality care delivered promptly
Posted on: 15/08/2024

Friendly reception, prompt appointment, on-time meeting with GP, GP easy to discuss issues
Posted on: 15/08/2024

I find the all staff and GPS extremely helpful and friendly
Posted on: 15/08/2024

Caroline was very welcoming, explained everything and gave me all the information I needed
Posted on: 15/08/2024

I received a same day appointment and prescribed necessary antibiotics after a brief but thorough examination.
Posted on: 15/08/2024

I hope they will assign me my test soon, I am not ready to wait 4 months, it is too long, I said that my symptoms are bad, but they did not pay attention to this and treated me with disdain.
Posted on: 15/08/2024

Good action to recent visits.
Posted on: 15/08/2024

Gp and all the staff were very kind and helpful.
Posted on: 14/08/2024

They have really improved over the last year , and you actually get to see your GP now.
Posted on: 14/08/2024

I am incredibly satisfied with the care I have received from Dr Chacksfield. He always makes me feel heard and respected, as well as offering exceptional advice and treatment.
Posted on: 14/08/2024

Actually listened and cared
Posted on: 14/08/2024

Excellent GP with a kind, helpful and approachable manor. Pleasant and helpful staff. Good access to appointments. Spacious, modern facility with good parking. We are very lucky.
Posted on: 14/08/2024

I had a Happy consultation
Posted on: 13/08/2024

I am very satisfied with the service and care I receive from all staff at Strawberry Hill.
Posted on: 13/08/2024

Most of the doctors and physicians are very helpful
Posted on: 13/08/2024

Because the help is excellent
Posted on: 13/08/2024

Because I have been dealt with in timely, kindly and efficient manner
Posted on: 13/08/2024

Excellent outcome during appointment with doctor
Posted on: 13/08/2024

I have always had good service here.
Posted on: 13/08/2024

I have a good doctor and have found the majority of staff to be friendly, professional and helpful
Posted on: 13/08/2024

I was treated in a caring and professional way while visiting various team members.
Posted on: 12/08/2024

Very polite and helpful on reception drs are calm and helpful and talk to you and listen they dont make you feel as if you shouldn't be their
Posted on: 12/08/2024

All went smoothly staff were polite and helpful.
Posted on: 11/08/2024

Quick and easy to book appointment, appointment was good
Posted on: 11/08/2024

Appointment on time and lovely friendly nurse.
Posted on: 11/08/2024

Nurse appt for Annual Health check for vulnerable adult. Appt was on time, the nurse was very professional, friendly and understanding.
Posted on: 11/08/2024

Because the people arw generally great once you get to them. Doesnt feel fair to judge the surgery on the pinch on MHS reaources, but qould orefer not to have to wait 3 weeks for an appointment.
Posted on: 11/08/2024

Dr Irfan is very helpful and efficient. They utilise all forms of communication and see me face to face when necessary. They continually monitor my BP and blood tests
Posted on: 10/08/2024

Prompt appointment, friendly reception staff, hardly waited at all and the doctor was wonderful. If every practice in the country was this good nobody would complain.
Posted on: 10/08/2024

Very helpful when booking my appointment
Posted on: 10/08/2024

I have always found the care and consideration at this Practice to be excellent.
Posted on: 10/08/2024

I went to see my GP hoping he could help as I’m suffering with severe depression and he told me to drink a glass of vodka when I asked for medication to help with anxiety.
Posted on: 10/08/2024

Appointment on time nurse very thorough answerd all my questions very helpful
Posted on: 10/08/2024

Very good service
Posted on: 09/08/2024

I have always been able to get an appointment quickly and Dr Loxton listens and acts swiftly with a friendly manner. Excellent service.
Posted on: 09/08/2024

I received excellent service
Posted on: 09/08/2024

Great customer care, quick appointments when needed. Managed to sign up for the GP online which was a quick and easy process and seamless transition from old GP. Nurse I had in my first appointment was friendly and professional and appointment was on time. Lovely clean waiting room also clear signpost for entrance and treatment rooms handy as well for new joiners to the surgery and car parking available right outside.
Posted on: 09/08/2024

I have had excellent treatment especially from the nurses .
Posted on: 09/08/2024

Because my doctor has been fab with me these past few months with my mental health. Without her support, I wouldnt know where I would be. However, its hard getting appointments with my doctor unless she books them for me when she phones me. I dont really pike talking to other doctors as they dont really know me and my history. Whereas mu doctor has been with me for 20 or so years so knows me well.
Posted on: 08/08/2024

Everyone very helpful no problems
Posted on: 08/08/2024

Service was ok but I still had to wait 30 minutes for my appointment
Posted on: 08/08/2024

Saw doctor G Stiff yesterday and had urgent request by him , carried out with no problems, brilliant.
Posted on: 08/08/2024

Very friendly, helpful and patient staff. Quick to respond to any queries.
Posted on: 08/08/2024

Polite, friendly, experienced staff. Clean areas
Posted on: 08/08/2024

Always able to see a doctor at short notice , a rare thing these days.
Posted on: 08/08/2024

Friendly happy staff, very helpful. I’ve seen the nurse and doctor recently and both were professional and informative.
Posted on: 08/08/2024

I didn’t have to wait for more that a week for my non urgent appointment. Didn’t feel rushed with my appointment. Lovely reception staff and doctor.
Posted on: 08/08/2024

It was very kind of Dr McCullagh to see me and listen to my concerns.
Posted on: 08/08/2024

Good experience on the day. Had to wait about a week for appointment….so not too long.
Posted on: 07/08/2024

It’s true
Posted on: 07/08/2024

I was very grateful to be seen promptly and had courteous, friendly service from everyone. Thank you very much.
Posted on: 07/08/2024

I feel well cared for
Posted on: 07/08/2024

The associate was very thorough, very person centred, reassuring and caring. It's "early days" but I feel some positive outcomes from my consultation. Lauren gave me a lot of time to relay what I feel are quite complex concerns.
Posted on: 07/08/2024

Always helpful receptionist and my GP is brilliant
Posted on: 07/08/2024

because everyone was very friendly, was really nice experience but i am petrified of doctors and hospital buildings so it was still scary
Posted on: 07/08/2024

Everyone I spoke to over the phone was very helpful, caring and professional. The two Physician Associates I saw were very caring and helpful. Good GPs too. This makes Strawberry Hill Medical Centre overall excellent.
Posted on: 07/08/2024

Helpful friendly reassuring t l you
Posted on: 07/08/2024

Friendly nurse, made my mum very relaxed and comfortable
Posted on: 07/08/2024

Efficient, friendly and kind service
Posted on: 06/08/2024

Excellent timely service
Posted on: 06/08/2024

Most of the time, the receptionists are impatient. And when I have to use my phone's translator, they give me a dirty look, or they leave me aside and they attend to someone else. I am disappointed. Sometimes they make me call one place and another and then they don't solve anything for me. I am a carer, my two children have an autistic diagnosis and they always give me a but or inconvenience for each appointment I ask for. I don't ask for them just because. I ask for them because something happens and as a mother I want my children to be well and have the right to their doctor. Sometimes they have denied me an appointment. I have spoken and written to please interpret from Spanish at my appointments and I don't always have an interpreter. Sometimes I have to remind them of the interpreter. It is not necessary to be face to face, it is always possible by phone and it is easier for everyone. Please the family doctor should also be more patient, more empathy.
Posted on: 06/08/2024

The receptionist are always welcoming. I feel my doctor listens and never makes me feel Im wasting their time.
Posted on: 06/08/2024

Contact is straightforward and appointments available within a week or so.
Posted on: 06/08/2024

I was able to get my consultation quickly and all staff were helpful and professional
Posted on: 05/08/2024

all worked seamlessly
Posted on: 05/08/2024

Good doctor & efficient service .
Posted on: 05/08/2024

Service I received was very good from start to finish Receptionist very nice and the nurse lovely.
Posted on: 05/08/2024

They are friendly.
Posted on: 04/08/2024

Because my Doctor is wonderful
Posted on: 03/08/2024

Very helpful diabetic nurse
Posted on: 03/08/2024

Staff knowledge is excellent . They are so supportive and approachable.
Posted on: 03/08/2024

I get nothing but great assisstance from all at Strawberry Hill. Keep up the great work. Colin
Posted on: 03/08/2024

Based on my last visit everything went well and I was happy with my doctor's advice and treatment
Posted on: 03/08/2024

Was able to get appointment quite easy
Posted on: 03/08/2024

Always been given helpful information and answers.
Posted on: 03/08/2024

A friendly environment in the waiting room. Was not felt rushed during my appointment with the doctor. A helpful and reassuring discussion.
Posted on: 03/08/2024

Dr Stiff always listens and takes time to make me feel heard. I always feel better after a consultation.
Posted on: 02/08/2024

Booking system hadn't booked me in, meaning when I eventually realised people well after me were being called in and went and queried with reception desk I ended up finally seeing Dr Chackfield and 1.25 hours after my time. However, receptionist couldn't have been more apologetic and Dr Chackfield was his usual lovely and efficient self. Only recommendation, book in with receptionist not digital display.
Posted on: 02/08/2024

Fact
Posted on: 02/08/2024

Quick and easy, very friendly staff
Posted on: 02/08/2024

Seeing Jasmine and her prompt actiobs re my medication review has been so helpful
Posted on: 02/08/2024

no ling wait for appointment and clear nxt steps route.
Posted on: 02/08/2024

I am very satisfied with the practice.
Posted on: 01/08/2024

My GP is interested and concerned resulting in further investigation to help solve health issues.
Posted on: 01/08/2024

I Find a good service as well as response by every one in the surgery
Posted on: 01/08/2024

Dr Faulkner Gets things done , contacted a consultant for further investigation
Posted on: 01/08/2024

I have received an amazing service, particularly on my last appointment. I was treated with much care and respect.
Posted on: 01/08/2024

Receptionist always helpful understand that I have copd and that if i need to see doctor get me an appointment get me one asap
Posted on: 01/08/2024

Because that was what it was
Posted on: 01/08/2024

Fruendly and busy team
Posted on: 01/08/2024

Friendly and professional staff who are happy to help.
Posted on: 01/08/2024

The process was friendly and efficient
Posted on: 01/08/2024

They have alway been good with me very polite and helpful
Posted on: 01/08/2024

The surgery has much improved other the last few years. New ways of implementing new ideas have helped all patients especially the elderly. Please keep it up
Posted on: 01/08/2024

Very proactive with a medical condition. Call with the GP first, a face to face visit, blood tests and ECG booked within a couple of days.
Posted on: 01/08/2024

Initial enquiry for appointment was blocked by receptionist. Once appointment was made two days later, service was very good
Posted on: 01/08/2024

Because the doctor was helpful and I'm happy with her response.
Posted on: 01/08/2024

Very late in getting appointments.
Posted on: 31/07/2024

The receptionist, physician associate and nurse who helped me were very kind, helpful and professional. I appreciated their care and skill.
Posted on: 31/07/2024

The staff are very helpful and friendly
Posted on: 31/07/2024

Very good as always.
Posted on: 31/07/2024

Friendly staff and everything has happened as I would anticipate.
Posted on: 31/07/2024

Staff very polite, welcoming and made you feel very relaxed
Posted on: 31/07/2024

Because dr stiff was very understanding and so nice. All so receptionist was friendly and helpful.
Posted on: 31/07/2024

My Diabetes review carried out Tuesday 30 July 24 by Kate was a pleasant and worthwhile experience showing a professional & knowledgeable approach to the subject Diabetes & its symptoms. Well done “Kate”
Posted on: 31/07/2024

The appointment was quick, the receptionist friendly and my doctor was brilliant. All doctors should treat patients like Dr Chatsfield.
Posted on: 31/07/2024

On this occassion, both the receptionist was kind, helpful in making the appointment, and Stella when checking in, but mostly Dr.Stiff, whom i know over runs but gives u 6 mins if you need 6 mins rather than 5. I feel seen, heard, understood, and not dismissed. I really am against phone consultations as u never know when exactly u will get a call, so probably miss it, and then takes 2 or 3 attempts, then u get told well come in i need to see you. BUT, i think there is nothing better than seeing ur own dr, or whoever u request. Face to face, is best, they can see and spot other factors. I dont get the question of this survey, would i recommend u, yes, except you cant go to any drs surgery, you Have To go to ur local one, unlike schools where u can choose.
Posted on: 31/07/2024

Excelent friendly service
Posted on: 31/07/2024

The Nurse I saw was fantastic - caring, warm and reassuring. Thank you
Posted on: 31/07/2024

The surgery has definately improved since post covid disaster. No problems getting appointments. Receptionists really helpful. Prompt consults and follow ups.
Posted on: 30/07/2024

My doctor listened and help me when I asked for help with lifestyle changes.
Posted on: 30/07/2024

Staff are always pleasant & helpful when requesting appontments.
Posted on: 30/07/2024

My doctor is very empathetic and wasn’t made to feel like I’m a nuisance
Posted on: 29/07/2024

I have no reason not to. I can get appointments when required. Staff are always helpful and friendly. I would like to be able to book appointments online like we could before and also choose which dr I see.
Posted on: 28/07/2024

Everyone is very polite very helpful and you get to see who you need to as soon as they can
Posted on: 28/07/2024

Very sensitive to my needs and professional in how they handled the procedure
Posted on: 27/07/2024

I saw my GP on time, the service I received was excellent. Everything was explained to me and a plan drawn up to address my problem.
Posted on: 27/07/2024

Very positive experience, friendly and welcoming staff and my problem was dealt with efficiently and thoroughly by my GP
Posted on: 26/07/2024

I have a new doctor. He is much more approachable than me last.
Posted on: 26/07/2024

Very helpful
Posted on: 26/07/2024

There have been improvements.
Posted on: 26/07/2024

Excellant service , doctor listened when examining me and was deligent
Posted on: 26/07/2024

You can never get an appointment when you need one
Posted on: 26/07/2024

Doctor experience was very good but 2 weeks to get an appointment.
Posted on: 25/07/2024

Prompt appointment with my GP Comprehensive explanation of problem
Posted on: 25/07/2024

I have found the receptionist and my doctor very patient with me
Posted on: 25/07/2024

The doctor was informative and made me feel at ease
Posted on: 24/07/2024

Due to my husband’s deteriorating health, I am in more frequent contact with the practice. They understand our needs and respond in a timely manner. There has been a definite improvement in level of service in the last couple of years.
Posted on: 24/07/2024

Easy appointment system, easy access ♿ and straight talking GP and receptionist.
Posted on: 24/07/2024

I always receive a good service. Staff, nurses and doctors are always supportive and professional
Posted on: 24/07/2024

The service is just very good
Posted on: 24/07/2024

The polite and professional service by all members of the team
Posted on: 24/07/2024

It was easy to get an appointment and follow up treatment was arranged promptly
Posted on: 24/07/2024

Because it is very good service by all Staff.
Posted on: 24/07/2024

Dr Waldock is a breath of fresh air, very empathetic and makes me feel comfortable opening up to her and establishing a reassuring patient/GP relationship for the long term. Feel in safe hands
Posted on: 24/07/2024

Better service than my previous Drs
Posted on: 24/07/2024

Was my first time coming in, my previous GP I had really bad experiences and felt very at ease by all the staff- the appointment well well and on time. I was very happy with my experience and feel comfortable with my new doctors
Posted on: 24/07/2024

All appointments on time and test quickly organised. Reception was polite and friendly.
Posted on: 24/07/2024

I had a quick and efficient response for a request for an emergency appointment. The courteous and professional manner of the healthcare professional who saw me was exemplary. Thank you very much.
Posted on: 24/07/2024

Arrived 20 minutes before the appointment and ch we checked in by the receptionist. Waited 40 minutes to discover my presence in the surgery was not registered on the system. There is more but I can't be bothered. However, I am considering contacting the CQC.
Posted on: 24/07/2024

The Asthma Nurse was very thorough in discussing the medication that I had been taking and suggesting that another medication should also be added and how to use it. I was given plenty of time to discuss any questions that I had.
Posted on: 24/07/2024

From the telephone call for appointment to the doctor, professional, listened
Posted on: 24/07/2024

Everyone is so friendly and helpful:)
Posted on: 24/07/2024

Our new GP Dr Chacksfield is absolutely brilliant
Posted on: 24/07/2024

I was impressed with the telephone appointment making system, particularly callback system. The staff were courteous and I got my appointment with an appropriate practitioner who was very caring.
Posted on: 23/07/2024

Because we cannot fault the service we get whenever we have to visit the surgery and pharmacy
Posted on: 23/07/2024

It took nearly 3 weeks to see my doctor. But the appointment was good and as usual I was happy with my doctors support
Posted on: 23/07/2024

Helpful when booked appointment and good experience at appointments
Posted on: 23/07/2024

Strawberry Hill is the best doctors I’ve been with, from the polite receptionists to being seen by the doctors.
Posted on: 23/07/2024

Very good
Posted on: 23/07/2024

Dr Emily McCullagh spent a lot of time explaining my new medicine and what the consultant had said about my condition
Posted on: 23/07/2024

I have been treated nicely.
Posted on: 23/07/2024

The go was very lovely
Posted on: 23/07/2024

Your receptionists are like angels compared to the dismissive uncaring bunch I left behind at the last surgery !
Posted on: 22/07/2024

They are all very nice
Posted on: 22/07/2024

I have allways been treated with care and courtesy.
Posted on: 21/07/2024

Overall good but waiting times for appointments is still not so good.
Posted on: 21/07/2024

I have been able to get appointments within a week and have received excellent care and attention from the staff.
Posted on: 21/07/2024

I came to the doctors on Monday with a bladder in infection as I needed it sorted out quickly because I’m having a operation next week the doctor gave antibiotics and told me to come back Friday to make sure it was cleared up very good service
Posted on: 21/07/2024

Because they are a very friendly and helpful surgery
Posted on: 20/07/2024

Because everyone is always friendly and professional in what they do.
Posted on: 20/07/2024

Always listened to and treated with respect.
Posted on: 20/07/2024

Good answer
Posted on: 20/07/2024

Treated very well despite the IT problems experienced being unable to access patients’ records
Posted on: 20/07/2024

I received excellent care given to me by Hasima and Kelly when I know they were experiencing great difficulties with the situation concerning the ongoing problems with the internet.
Posted on: 20/07/2024

Treated with respect. Felt listened to.
Posted on: 19/07/2024

First time seeing a doctor here face to face and the GP was super goid
Posted on: 19/07/2024

GP listened to me and explained everything
Posted on: 19/07/2024

The dr was very clear and polite. I wasn’t made to feel like my questions were silly.
Posted on: 19/07/2024

I contacted the surgery about weight issues but don’t feel my concerns were taken very seriously. Tackling weight issues could save the NHS money in the long term and help reduce the poor lens with associated chronic health conditions.
Posted on: 18/07/2024

Govt, restraints on Healthcare has made the services provided a joke. Your in pain and theyvmakenyou wait 2 weeks for an appointment, if you arrive ten minutes late, they cancel your appointment and are just happy to let you wait in pain longer, the whole system is comical. Staff at Strawberry Hill are very good, but the system has them boxed in so badly the it diminishes the quality of service.
Posted on: 18/07/2024

Professional, effective and an empathetic lisner was the nurse I had my appointment with. Thank you for uplifting experience.
Posted on: 18/07/2024

Approachable, friendly & experienced G P.
Posted on: 18/07/2024

Because used to going to a lovely village doctors were they have time to chat and get to know your doctor! I find at strawberry hill so quick appointment not very caring when i have appointment.. so miss my last doctors very much !
Posted on: 18/07/2024

I really appreciated the time dr Alice Waldock was able to give me to run through my health concerns.
Posted on: 17/07/2024

I have been a patient at Strawberry Hill & would not want to change. Always treated well at every visit
Posted on: 17/07/2024

Staff have always been helpful, kind and polite when accessing appointments or information.
Posted on: 17/07/2024

No complaints whatsoever with the service
Posted on: 17/07/2024

I don’t use the services often, but when I do, I’ve had no issues
Posted on: 17/07/2024

A quick, courteous and helpful response. A brilliant telephone system where my call was answered immediately, even though it was after 8am. I was given the option to request a call back (maintaining my 21st position in the queue) or stay on the line. I chose the call-back and was contacted 30 minutes later by reception and was able to book a quick convenient appointment. The doctor was brilliant as always and recommended test to help with a diagnosis. Thank you, Strawberry Hill!
Posted on: 17/07/2024

I have been recently in strawberry hill and it was extremely unhelpful and after one hour I have got a very disappointing message that there is nothing more to be done for me, I'm still poorly and if there's is anything happened it will be my GP responsibility of not taking it seriously.
Posted on: 17/07/2024

Professional. Quick to get appointment
Posted on: 17/07/2024

Always very friendly and welcoming environment. Polite and highly professional staff. Clean, warm, airy and comfortable house for all sorts patients. Excellent doctors. Especially recommend doctor Irfan. He is The Doctor from his heart. Thoughtful and attentive to the details, quick and good in diagnostic and treatment.
Posted on: 16/07/2024

I can usually get an appointment fairly quickly to see my own doctor and she has always dealt with queries sensibly and efficiently.
Posted on: 16/07/2024

Really happy with the way Strawberry Hill have responded recently. First Class
Posted on: 16/07/2024

Also good service and can usually get a doctors appointment quite quick,always lovely on the phone
Posted on: 16/07/2024

Easy to make the appointment with caring and helpful response from person taking the call GP understanding, listened and responded with appropriate course of action
Posted on: 16/07/2024

Because, if you really need to be seen, You can get an appointment! They have never let me down.
Posted on: 15/07/2024

Easy and convenient for me, and staff are friendly
Posted on: 14/07/2024

Convenient appointment and comprehensive consultation
Posted on: 13/07/2024

Every time I visit Strawberry Hill staff are always very friendly and helpful. Only down side is the waiting times for appointments
Posted on: 13/07/2024

Tha standard of care as always is excellent but it is the personal touches which make the medical centre special.
Posted on: 13/07/2024

Have found that I have received a thorough service when using GP had questions answered promptly and accurately.
Posted on: 13/07/2024

I am very well looked after thank you
Posted on: 13/07/2024

Doctor gave me injection in knees. Everything was explained. Hope it works so that I can start to feel I am getting on top of all my health issues.
Posted on: 12/07/2024

Thanks
Posted on: 12/07/2024

Can’t get a doctors appointment with a female doctor. My doctor not very good gave me the impression that I was wasting his time . No blood or other basic checks done . Receptionist should be asking patients what’s wrong . What is patient confidentiality all about when you have to tell a receptionist.
Posted on: 12/07/2024

Always friendly and efficient.
Posted on: 12/07/2024

Very professional and knowledgeable kept me at ease throughout
Posted on: 12/07/2024

Everyone has a horror story about this surgery. Lost tests. Having to chase them after they forget to contact you. Missed diagnoses. Being forced to publicity discuss your medical issues with the receptionist. Them removing the ability to message the surgery. Etc. The place isn't fit for purpose.
Posted on: 12/07/2024

Dr Al Nakeeb and colleagues are very helpful as are all staff. Thank you
Posted on: 11/07/2024

Flawless service
Posted on: 10/07/2024

I have no issues with the surgery every thing is fine
Posted on: 09/07/2024

Whilst getting an appointment can be a challenge, the general view of the practice is a positive one.
Posted on: 09/07/2024

The personnel skills of the staff, the response times to queries and the medical attention given have been such a welcome change from some places we have used. Our experiences at Strawberry hill have been worthy of high praise
Posted on: 08/07/2024

I was very nervous about having my treatment done for the first time, but Catherine was brilliant at making me feel as comfortable as I could and talking me through everything I needed to know.
Posted on: 06/07/2024

I have always received professional and compassionate care from Dr Stiff.
Posted on: 06/07/2024

One time. Questions answered and blood tests and x-ray promptly arranged for that afternoon.
Posted on: 06/07/2024

I find the staff to be friendly and welcoming
Posted on: 06/07/2024

Fabulous service, very helpful staff.
Posted on: 06/07/2024

My doctor was so helpful, taking time to explain everything to me. Follow up treatment was given and an appointment already made.The reception staff was also very helpful.
Posted on: 06/07/2024

Got an appointment with my GP...within 2 weeks or so if request. Consultation was professional...and I felt listened to.
Posted on: 05/07/2024

Very likely: I found the staff friendly, efficient and helpful.
Posted on: 04/07/2024

Very good service. I have no complaints.
Posted on: 04/07/2024

The Reception team are welcoming, hepful and knowledgeable. Appointments are easy to get. The Doctors do a thoroughly good job. My own Doctor is excellent....and kind and patient with someone who has always hated going to the Doctor.
Posted on: 03/07/2024

I think our Drs service is great
Posted on: 03/07/2024

Although I was very happy with the service, I feel like every time I come to the surgery I am passed to a new person. There is no continuity, no history or relationship
Posted on: 28/06/2024

I received an appointment face to face with my GP as asked.
Posted on: 28/06/2024

My GP was very patient; understanding; and caring
Posted on: 27/06/2024

Nurses were great. Completely understand my worries and made me feel comfortable to discuss anything with them.
Posted on: 27/06/2024

No waiting time, friendly staff, efficent service
Posted on: 27/06/2024

Fortunately I don`t have cause to frequently contact the surgery though in the last month have needed to do so on two occasions. On both I received a timely response and received superb advice which was delivered in a caring and professional manner. Many thanks - much appreciated.
Posted on: 26/06/2024

Always accomodating
Posted on: 26/06/2024

I have always found the practice and staff to be very professional, I am always treated with dignity and listened to.
Posted on: 26/06/2024

Because I think they are doing very well under today’s pressures.
Posted on: 26/06/2024

Dr McCullagh listened to my opinions and was very proactive in my treatment
Posted on: 26/06/2024

I.was listened to, by my Dr, my mind put at rest and discussions about treatment.
Posted on: 26/06/2024

When I rang for doctors appointment I was told I needed to see a pharmacist. When I went, after waiting 20 mins , pharmacist told me I’d been wrongly sent to her, I should be seeing the doctor. I then had to wait 30mins to see the doctor. I sent my partner home as he was unwell. I then had to book and wait for a taxi .
Posted on: 26/06/2024

Had a friendly welcome at reception, and my doctor was attentive listened and took all the time he needed to help me . Couldnt ask for more.
Posted on: 26/06/2024

Because the nurse that i saw for appointment was freat we had a good chat and she gave me some great guidance
Posted on: 26/06/2024

I had a appointment but got a text to say this could be done by phone after talking to the doctor i was given stronger medications and a referral to physio i then got a physio appointment for the next day i have been waiting for a apparently from w b hospital since 7th may and was told it could be another 5/6 weeks so im extremely please with the service I have
Posted on: 26/06/2024

First class attention from your nursing staff
Posted on: 26/06/2024

Dr Simran at Strawberry Hill was punctual (running a couple of minutes ahead of schedule!), empathetic, efficient, thorough, reassuring, and solved my problem.
Posted on: 26/06/2024

All good
Posted on: 26/06/2024

Dr explained clearly and understood my problem and concerns. He took time with me and I didn't feel rushed.
Posted on: 26/06/2024

Excellent care and friendly service, would definitely recommend
Posted on: 20/06/2024

Friendly, efficient and it was easy to change appointment timings as well as booking an urgent appointment.
Posted on: 19/06/2024

I received the most thorough, informed and helpful asthma review - for which I am most grateful. Special thanks to nurse Hasina Hughes.
Posted on: 14/06/2024

Very helpful and supportive
Posted on: 09/06/2024

I always get a app when needed
Posted on: 07/06/2024