Appointments

Pharmacy

Pharmacists are qualified healthcare professionals who can offer clinical advice, over the counter medicines and their use, to effectively and safely manage a range of minor health concerns. They can also help you to decide whether you'll need to see a doctor. You don't need an appointment and you won't even be asked to make a purchase. Every pharmacy also has a private consultation area for you to talk about your symptoms in private if you prefer.

Locate your local pharmacy

Self-Care

Help and support available from many National and Local Organisations

Visit our Self Help Zone

If you feel that your problem is urgent, you should tell the receptionist and every effort will be made for you to be seen the same day.

If the doctor needs to see you in person or you would prefer a face-to-face appointment, we will invite you to come in.

How to book

• Telephone: 01635 917917

To book an appointment within the next two weeks we ask that you contact us via phone or visit our reception front desk. Our reception team will ask you a series of questions to better assess your condition or need. Please be aware that you may not need to see a GP for your condition and the advice provided to you is based on our internal triage system.

To book a non-urgent routine appointment with a clinician within 2-6 weeks please complete our Non-urgent Appointment form using the below link.

How to book

• Telephone: 01635 917917
• Visit our reception desk at the practice

You can request a routine nurse appointment for the following reasons:

• Smear/Cervical Screening
• Dressings and wound checks
• Contraception appointments and queries
• Vaccinations – Child Imms, Shingles, Pneumococcal
• Routine Injections (B12, depo)

Your request will be triaged and you will either be sent an appointment time or one of our team will contact you via telephone, text or email.

How to book

• Telephone: 01635 917917
• Visit our reception desk at the practice
• Completing our online form

This form is to book a non-urgent routine appointment with a clinician within 2-6 weeks - Physician Associate, GP/Doctor, Clinical Pharmacist or Social Prescriber. 

Please complete this form as fully as you can. Our team will assess this information within 5 working days and will text you back. (We will not telephone you back. If you need to speak to a member of staff you should telephone the surgery).

If you are experiencing any of the following this is not the correct form to use:

• Signs of a heart attack - pain like a very tight band, heavy weight or squeezing in the centre of your chest or any pain that moves into your jaw or neck
• Signs of a stroke - face drooping on one side, can't hold both arms up, difficulty speaking, or weakness or numbness on one side of your body
• Severe difficulty breathing - gasping, not being able to get words out, choking or lips turning blue
• Heavy bleeding that won't stop - uncontrollable bleeding from any part of your body
• Severe injuries - including deep cuts after a serious accident
• Poisoning - you have swallowed something you should not have (medicines, batteries, household chemicals
• Seizure (fit) - someone is shaking or jerking because of a fit, or is unconscious (can't be woken up)
• Sudden, rapid swelling - of the eyes, lips, mouth, throat or tongue

You must give your employer a doctor's 'fit note' (sometimes called a 'sick note') if you've been ill for more than 7 days in a row and have taken sick leave. This includes non-working days, such as weekends and bank holidays.

Visit our Sickness Certificates page

Information and advice for travelling abroad.

Visit our Travel Information page

If you need a home visit, you can help us by calling reception before 11am.

Telephone: 01635 917917

Home visits are reserved for patients who are unwell and housebound. Please remember that several patients can be seen in the practice in the time that it takes to make one home visit. There are also better facilities for examining and treating patients at the Medical Centre

A patient is deemed to be housebound when they are unable to leave their home environment through a physical or psychological illness. A patient is not considered housebound if he or she is able to leave their home with minimal assistance or support. For example unassisted/assisted visit to the Doctor, dentist, hairdresser, supermarket, social events or hospital outpatient appointments. Some patients may not be housebound permanently but rather are housebound temporarily as a consequence of an episode of illness.

Minimal assistance would be described as a person who can leave their own home and travel to a clinical appointment in a vehicle such as a personal car, taxi or public transport adapted for their use or not and with or without the use of a wheelchair either by themselves or with an escort.

To avoid confusion any person who requires a specialist vehicle (Ambulance) or a two person escort would be regarded as housebound.

To avoid further confusion a person will not be regarded as housebound because they do not personally have a companion to escort them to a clinical appointment.

GP appointments are now available in your area during the evenings and at the weekend. To book an appointment, contact the practice.